Privacy Policy

Introduction

This Privacy Policy applies to information collected through the Sunshine Manufacturing website and through communications initiated from our online enquiry forms, telephone numbers, email address, or other contact options available on the website.

By accessing our website or voluntarily submitting your information, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Information We Collect

We may collect personal, professional, and business-related information that you voluntarily provide while requesting details about our paper plate, paper dona, paper cup, buffet plate, or disposable product making machines.

• Your full name
• Company or business name
• Phone or mobile number
• Email address
• Business or delivery location
• Product and machine requirements
• Requested production capacity
• Quotation and pricing enquiries
• Messages submitted through enquiry forms
• Any other information voluntarily shared with us

We may also receive limited technical information when you browse our website, including your browser type, device type, operating system, approximate location, IP address, pages visited, and referring website.

How We Use Your Information

Sunshine Manufacturing uses the information collected through the website only for legitimate business, customer service, communication, and website improvement purposes.

• Responding to your product or machine enquiries
• Providing quotations and machine specifications
• Understanding your production requirements
• Recommending suitable machine configurations
• Arranging product demonstrations or discussions
• Providing installation and operator guidance
• Offering technical and after-sales assistance
• Improving our products, services, and website experience
• Maintaining internal business and enquiry records
• Complying with applicable legal requirements

Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve page performance, and provide a smoother browsing experience.

Cookies are small files stored on your device by your browser. You may disable or remove cookies through your browser settings. However, disabling cookies may affect the availability or performance of certain website features.

Data Protection and Security

Sunshine Manufacturing takes reasonable administrative, technical, and organisational measures to protect the information submitted through our website from unauthorised access, misuse, alteration, disclosure, or loss.

Although we take appropriate precautions, no electronic transmission or online storage method can be guaranteed to be completely secure. Users should therefore avoid submitting confidential banking, payment-card, password, or other highly sensitive information through standard website enquiry forms.

Information Sharing and Disclosure

We do not disclose your information to unrelated third parties for advertising or commercial resale. Information may be shared only when reasonably necessary for our business operations or when required by law.

• With authorised employees handling your enquiry
• With service providers supporting website or communication operations
• With delivery, installation, or technical support partners when required
• When disclosure is required under applicable law
• To protect the rights, safety, or property of Sunshine Manufacturing
• To investigate suspected fraud, misuse, or unlawful activity

Any information shared for operational purposes is limited to what is reasonably necessary to complete the relevant service.

Third-Party Links

Our website may contain links to external websites, social media platforms, map services, messaging applications, or other third-party services. These websites operate independently and may have their own privacy policies and data-handling practices.

Sunshine Manufacturing is not responsible for the content, security, availability, or privacy practices of third-party websites. We recommend reviewing the privacy policy of any external website before submitting personal information.

Data Retention

We retain enquiry details, quotations, customer communications, and related business records only for as long as reasonably necessary to respond to your request, provide support, maintain business records, and comply with applicable legal or accounting obligations.

Information that is no longer needed may be securely removed, deleted, anonymised, or archived in accordance with our internal business requirements.

Your Privacy Rights

Subject to applicable laws and reasonable verification, you may contact us to request access to, correction of, or deletion of personal information previously submitted through our website.

• Request access to your submitted information
• Request correction of incomplete or inaccurate information
• Request deletion of information no longer required
• Withdraw consent for optional marketing communication
• Ask how your information has been used

Certain business records may need to be retained where required for legal, accounting, warranty, contractual, or dispute-resolution purposes.

Children's Privacy

Our website and machinery-related services are intended for business owners, manufacturers, entrepreneurs, and commercial users. We do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

Sunshine Manufacturing may modify or update this Privacy Policy when required to reflect changes in our website, business practices, services, or applicable legal requirements.

Any updated version will be published on this page. Visitors are encouraged to review this Privacy Policy periodically to remain informed about how information is handled.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of information submitted through our website, please contact Sunshine Manufacturing using the details below.